EVALUASI PENGETAHUAN TENAGA VOKASI FARMASI (TVF) TENTANG PENGELOLAAN PERBEKALAN FARMASI DI APOTEK KOTA PALEMBANG

Latar Belakang: Pengelolaan perbekalan farmasi di apotek merupakan bagian penting dalam menjamin ketersediaan, mutu, dan keamanan obat. Namun, masih ditemukan permasalahan seperti stock-out,overstock, dan obat kadaluarsa yang menunjukan persediaan belum optimal. Tenaga Vokasi Farmasi(TVF) memiliki peran pada setiap tahapan pengelolaan sehingga diperlukan pengetahuan yang memadai untuk mendukung pelayanan kefarmasian.

Metode: Jenis penelitian adalah non-eksperimen dengan rancangan deskriptif. Pengambilan sampel dilakukan secara accidental sampling terhadap 83 TVF yang bekerja di apotek di Kota Palembang. Data dikumpulkan menggunakan kuesioner dan dianalisis secara deskriptif dalam bentuk distribusi frekuensi dan persentase.

Hasil: Sebagian besar responden memiliki tingkat pengetahuan kategori baik (92,1%). Berdasarkan indikator, tingkat pengetahuan tertinggi terdapat pada aspek pencatatan dan pelaporan (92,7%), sedangkan terendah pada aspek perencanaan (26,5%). Kendala yang dihadapi TVF secara umum masih tergolong sedikit (<50%). Kendala tertinggi terdapat pada aspek pengendalian serta penarikan dan pemusnahan (34,9%).
Kesimpulan: Tingkat pengetahuan TVF mengenai pengelolaan perbekalan farmasi di apotek tergolong baik. Meskipun demikian, masih diperlukan peningkatan pada aspek perencanaan, pengendalian, serta penarikan dan pemusnahan untuk mendukung pengelolaan perbekalan farmasi yang lebih
optimal.

Kata kunci: Kendala, Pengelolaan Perbekalan Farmasi, Tenaga Vokasi Farmasi, Tingkat Pengetahuan.

Background: Pharmaceutical supply management in community pharmacies plays an important role in ensuring the availability, quality, and safety of medicines. However, problems such as stock-outs, overstocking, and expired medicines still occur, indicating that pharmaceutical supply management has not been fully optimized. Pharmacy Vocational Personnel (PVP) are involved in every stage of pharmaceutical supply management; therefore, adequate knowledge is essential to support optimal pharmaceutical services.

Methods: This study employed a non-experimental descriptive design. Samples were selected using accidental sampling, involving 83 Pharmacy Vocational
Personnel working in community pharmacies in Palembang City. Data were collected using a questionnaire and analyzed descriptively using frequency distributions and percentages.
Results: Most respondents demonstrated a good level of knowledge (92.1%). Based on the indicators, the highest level of knowledge was found in documentation and reporting (92.7%), while the lowest was in planning (26.5%). Overall, the obstacles encountered by respondents were relatively low (<50%), with the highest obstacles found in inventory control and medicine withdrawal
and destruction (34.9%).

Conclusion: The knowledge level of Pharmacy Vocational Personnel regarding pharmaceutical supply management in community pharmacies was generally good. However, improvements in planning, inventory control, and medicine withdrawal and destruction are still needed to optimize pharmaceutical supply management.

Keywords: Knowledge Level, Obstacles, Pharmaceutical Supply Management, Pharmacy Vocational Personnel.